RemotePC^™ HelpDesk - Create IdP

Creating your own identity provider

HelpDesk allows you to create your own identity provider and configure for SSO.

Following parameters are required to implement your own IdP:

• HelpDesk uses SAML 2.0 with the HTTP Redirect for binding HelpDesk to IdP and expects the HTTP Post binding for IdP to HelpDesk.
• While configuring with SAML, use the following URLs and save the changes.
  
  1. Single sign on URL:
     https://sso.remotepc.com/helpdesk-api/user/sso/process
  2. Audience URL (SP Entity ID):
     https://sso.remotepc.com/helpdesk-api/user/sso/metadata
• Your identity provider may ask whether you want to sign the SAML assertion, the SAML response, or both. HelpDesk requires the SAML response to be signed.
• You can choose signed or unsigned SAML assertion.