Creating your own identity provider
HelpDesk allows you to create your own identity provider and configure for SSO.
Following parameters are required to implement your own IdP:
- HelpDesk uses SAML 2.0 with the HTTP Redirect for binding HelpDesk to IdP and expects the HTTP Post binding for IdP to HelpDesk.
- While configuring with SAML, use the following URLs and save the changes.
- Single sign on URL:
https://sso.remotepc.com/rpchd/sso/process - Audience URL (SP Entity ID):
https://sso.remotepc.com/rpchd/sso/metadata
- Single sign on URL:
- Your identity provider may ask whether you want to sign the SAML assertion, the SAML response, or both. HelpDesk requires the SAML response to be signed.
- You can choose signed or unsigned SAML assertion.